99.9% Uptime Guarantee Explained


By: Drew Germyn

Categories: Announcements & Events, Hosting Servers

First Class Hosting Provides Guaranteed Uptime

What’s the worst-case scenario when it comes to search?

You might think it involves not ranking for your chosen keywords, but that’s not it. Here’s the real nightmare:

A potential client searches your keywords and gets your site as one of the top results. They click the link that should take them to your site in seconds thanks to DNS search – and your site is down!

It’s a horrible thought. In a split second, a lead’s opinion of you and your brand can go from stellar to dismal – and all because you didn’t have first class hosting that provided you with the uptime you deserve.

Sites can have downtime for many reasons. According to SiteStillUp, the most common reason is human error. An accidental file deletion or coding error can make your site unavailable.

Other reasons for downtime include Distributed Denial of Service (DDoS) attacks and hardware failures.

In the absence of first class hosting, website downtime can cost your business in more than one way. According to ITIC, small businesses pay an average of $8,580 per hour of downtime. That means that a single day of downtime per year would cost you $205,920!

Let’s put that in perspective. A hosting service that guarantees 99% uptime sounds great, but it would mean that you could expect approximately 3.65 days of downtime per year. That’s a lot of time and money.

And, beyond time and money, you’d have to account for the hit to your company’s reputation, customer trust, and search ranking.

These numbers illustrate the importance of obtaining first class hosting for your company website.

Localnode’s 99.9% Uptime Guarantee Explained

At Localnode, we provide first class hosting with a 99.9% uptime guarantee. To put it in perspective, let’s crunch the numbers.

You already know that a 99% uptime guarantee translates to an average of 3.65 days of downtime per year.

A 99.9% uptime guarantee like the one that comes with our first class hosting service translates to potential downtime of only 8 hours, 45 minutes, and 36 seconds per year.

And, while we guarantee 99.9% uptime, our first class hosting surpasses that guarantee. The bottom line is that our superior hardware, superior network, and superior software deliver reliable uptime at a rate of close to 100%.

That’s the benefit of first class hosting. We put our expertise to work to ensure that your site is up and running whenever your clients need it.

How can we provide that guarantee? It starts with our superior network of Tier 1 providers. We’ve worked hard to create network redundancies. Our overlapping service areas back one another up so that our clients get the first class hosting they deserve.

Our superior hardware plays a role, too. A first class hosting service is only as good as its machines.  We use Supermicro servers, Kingston RAM, Intel Xeon processors and Intel solid state drives. Insisting on top-of-the-line hardware is essential to first class hosting because it ensures top performance and reliability for our clients.

Superior software is the last piece of the puzzle. As a client, you can administer accounts easily using our software tools. Install more than 100 scripts in seconds through cPanel loaded with Softaculous. We also feature CloudLinux on all our first class web hosting servers.

The combination of our superior network with superior hardware and software is what enables us to guarantee 99.9%+ uptime to all our clients.

First Class Hosting Delivers the Full Package

Of course, our 99.9%+ uptime guarantee is only part of the picture of what you get when you sign up for first class hosting with Localnode. You’ll get the uptime you need, but you’ll also get an array of other benefits and services to ensure you can deliver the services you need to your clients.

For example, we offer a first class support staff to go with our first class hosting. Our friendly and knowledgeable support staff are available 24 hours a day – and we always strive to solve a client’s problem the first time they contact us.

Nobody likes to lose their data, which is why we provide a state-of-the-art, 3-stage backup system. It includes:

  • Superior hardware-based RAID protection
  • On-server daily, weekly, and monthly hot backups
  • Bacula4 Continuous Data off-server incremental backup protection

In other words, in the very unlikely chance you do experience some downtime, you can be confident that your data will be there waiting for you when service is restored.

Is your current server sometimes overbooked? When companies oversell their hosting, their clients pay the price with slow load times and increased downtime. At Localnode, we do the opposite by underselling our first class hosting. That means you’ll get the superior performance you deserve every day.

Because we’re confident in our first class hosting, we offer a 30-day, money-back guarantee. And, as we’ve already mentioned, we guarantee 99.9% uptime. That means you’ll get an SLA credit if you experience unusual downtime. When we promise first class hosting, we mean it!

Tips for Website Maintenance

First class hosting is a must for any business website. While Localnode’s superior hardware, superior software, and superior network will guarantee great service for your customers, there are things you can do to minimize the chances that you’ll experience downtime.

The first is limiting access to your website and code. As we mentioned before, human error is by far the most common cause of downtime. Only people who are experienced and unlikely to delete files accidentally, or make coding errors should have administrative access to your site.

Be careful to avoid system resource exhaustion, which can occur if you add new features to your site without a corresponding bump in memory or bandwidth to support it. It’s especially important to be cautious when adding CSS files and Javascript.

The solution is to test all additions and changes to your site before going live with them. These precautions, combined with first class hosting from Localnode, can help you minimise downtime and retain the trust of your clients.

What’s Next?

You and your clients deserve the benefits of first class hosting. Click here to see what Localnode’s superior network, hardware, and software can do for your company.